1. Privacy Policy
Last Updated: December 24, 2025
1. Introduction
Last Updated: December 24, 2025. Hawking Drone Sprayers (Private) Limited ("AGRIeGO™", "Company", "we", "our", or "us") is committed to protecting user privacy and personal data. This Privacy Policy explains how we collect, use, process, store, and safeguard information when you access or use the AGRIeGO™ mobile application ("App"). By using the App, you agree to the practices described in this Policy.
2. Information We Collect
We collect the following categories of information through the AGRIeGO™ App:
2.1 Personal Information
We may collect:
- Name
- Address
- Email address
- Mobile number
- Date of birth
- Gender
- Profile photo
- ID proof for verification
- PM Kisan card details (for KYC verification)
- KYC verification is conducted by matching PM Kisan Card details with the registered mobile number.
2.2 Agricultural & Service Information
- Farm/field location and size
- Crop details
- Cultivation data
- Service booking and execution records
- Operational and spraying details
2.3 Technical & Usage Data
- Device ID
- OS version
- App version
- Network details
- Usage logs
- Crash reports
- Performance metrics
3. Purpose of Data Collection
We process data to:
- Create and manage accounts
- Conduct KYC verification
- Process payments and rewards
- Enable drone service bookings
- Provide customer support
- Prevent fraud and misuse
- Improve app performance
- Comply with applicable laws
4. Data Sharing & Disclosure
We do not sell or rent user data. Data may be shared only with:
- Authorized service providers (payments, SMS, cloud storage)
- Government authorities (when legally required)
- Law enforcement (if required by law)
- All third parties are contractually bound to protect data.
5. Data Storage & Security
Data may be stored on secure servers located in India and/or authorized third-party servers. We follow appropriate technical and organizational safeguards in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).
6. Data Retention
We retain data only for as long as necessary to:
- Fulfill service purposes
- Comply with legal obligations
- Resolve disputes
- Protect legal rights
- Once no longer required, data is securely deleted or anonymized.
7. User Rights
Subject to applicable law, users may:
- Access personal data
- Request corrections
- Request deletion (where legally permissible)
- Withdraw advertising consent
- Account deletion can be requested via the App or official support channels.
- Certain data may be retained if legally required.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective upon publication within the App or website. Continued use of the App constitutes acceptance of the revised Policy.
9. Governing Law
This Policy is governed by the laws of India. Courts in Tiruvallur District, Tamil Nadu, shall have exclusive jurisdiction.
10. Contact Information
Hawking Drone Sprayers (Private) Limited – AGRIeGO™ Support Team
- Email: customersupport@hds-india.com
- Address: No. 45, JN Road, Rajajipuram, Tiruvallur – 602001, India
Important Information
These policies are regularly reviewed and updated to ensure compliance with current regulations, industry best practices, and app store requirements. Any significant changes will be communicated to users via email and in-app notifications at least 30 days before they take effect.
Compliant with Google Play & App Store policies
GDPR & Indian data protection compliant
Transparent data collection practices
User control over all permissions